Xmodhub Game Modifier Privacy Protection Guidelines

We use "Xmodhub Game Modifier License and Service Agreement" and "Xmodhub Game Modifier Privacy Protection Guidelines" ("these Guidelines") to explain to you how we collect, use, store and share personal information when you use the Xmodhub game modifier service, as well as the relevant rights you enjoy and other matters. This Guideline is an integral part of the "Xmodhub Game Modifier License and Service Agreement".

Please read carefully and fully understand the entire contents of these guidelines before using our services. If you disagree with any content of these Guidelines, you should immediately stop using our services.

1. Personal information we collect and use

When you use the Xmodhub game modifier service, we will collect information that you actively provide when using the service or that is generated by using the service in the following ways to provide you with, optimize our services and protect the security of your account:

1.1 When you register or use the Xmodhub game modifier service, we will collect your online identity information to mark you as our user.

1.2 When you use the Xmodhub game modifier service, we will collect your log information, such as login logs, item logs, operation information, etc. So that you can view your history on the client and use it for customer service complaint handling.

1.3 In order to ensure your normal use of our services, maintain the normal operation of basic functions, optimize product performance, improve your experience and protect your account security, we will collect your device name, device type, model and version, system version, IP address, device identifier, network type and other information. In addition, to ensure the safe operation of the software, we will collect your application list (used to detect whether there are malware conflicts) and process information (used to identify abnormal processes), but this will only be done while the software is running, without continuous background monitoring.

1.4 When you use the consumption function of Xmodhub game modifier, we will collect your recharge records, consumption records and other information in order to provide services and allow you to query your transaction records. Recharge records and consumption records are sensitive personal information. The collection of the above information is necessary to realize the consumption function of Xmodhub game modifier, otherwise the transaction will not be completed.

1.5 We may collect your mobile phone number when you actively provide it, and use it to notify you of the results of the activities you participate in, fault reports, and feedback and communication on your inquiries, or to push information or promotional information that you are interested in with your consent. You can turn off marketing push notifications through notification management in Settings.

1.6 If you contact our customer service, we may need you to provide necessary personal information for identity verification to ensure the security of your account. In order to provide services based on your requests, with your authorization, manual customer service personnel need to query or verify your relevant information within the scope of your authorization. We will take technical and management measures as much as possible to ensure the security and confidentiality of your information, and use it within the necessary scope. We may also save your contact information (the mobile phone number you use or actively provide), the records and content of your communications with us, and other necessary information to provide and record customer service for you.

1.7 We may collect your information through cookies, identifiers and related technologies to provide you with a better user experience and ensure service security. Please see Article 4 for how we use cookies and related technologies, and how you manage our use of cookies and related technologies.

1.8 We will analyze the operation of our products based on the frequency and situation of users using Xmodhub game modifiers, fault information, performance information, etc. to ensure the security of the service, optimize our products, and improve the quality of our services. However, we will anonymize or de-identify the relevant information for analysis, and we will not combine the information we store in the analysis software with the personally identifiable information you provide.

1.9 Special instructions for PC version

When you use Xmodhub game modifier via PC:

1) We will only request access to your disk files, process information or system permissions when the function is triggered (such as when you actively scan local games, modify game data, verify account security).

2) No background scanning is performed, and disk, process or sensitive hardware information is not obtained silently.

3) The purpose of obtaining permission is limited to: game scanning (identifying locally installed games), account security (verifying device environment), and normal software operation (loading necessary components).

4) We will not read your other personal files (such as documents, pictures, videos, etc.) other than game files.

1.10 AI assistant function

When you use the AI assistant function, in order to provide you with game guide Q&A services, we will collect and use your personal information in the following ways:

(1) Query content. The questions you ask the AI ​​assistant, the instructions you enter, and the text content related to them. These contents are the basic data necessary to implement the AI ​​question and answer function. We will collect and process these contents to generate corresponding answers. The above query content will be used for the purpose of sharing with third-party search interfaces as stipulated in Article 2 of these Guidelines in order to obtain relevant information to assist in generating answers.

(2) Function usage log. Log information such as the time you use the AI ​​assistant, the number of calls, response time, model version, summary information of generated results, etc. This information is used to optimize the product performance of the AI ​​assistant, improve service quality, and ensure the safe and stable operation of the service.

(3) Interactive data. Your evaluation, feedback and other information on the content generated by the AI ​​assistant (if any). This information is used to improve the AI ​​assistant's answer quality and user experience.

Please note that when you use the AI assistant, please do not enter or upload sensitive personal information (such as name, ID number, mobile phone number, bank account number, etc.), business secrets or other content that should not be disclosed. If you actively enter or upload the above content, the relevant risks are borne by you.

1.11 In accordance with relevant laws, regulations and national standards, we may collect and use your relevant personal information without seeking your authorization and consent in the following circumstances:

1) Necessary to perform legal duties or legal obligations;

2) In order to respond to public health emergencies, or necessary to protect the life, health and property safety of natural persons in emergency situations;

3) Implement news reporting, public opinion supervision and other activities for the public interest, and process personal information within a reasonable scope;

4) Process personal information that individuals disclose themselves or that have been legally disclosed by others within a reasonable scope in accordance with laws and regulations;

5) Necessary for the conclusion and performance of the contract required by you;

6) Other situations stipulated by laws and regulations.

1.12 Please understand that the functions and services we provide you are constantly updated and developed. If a certain function or service is not in the above description and your information is collected, we will separately explain to you the content, scope and purpose of the information collection through page prompts, interactive processes, website announcements, etc. to obtain your consent.

2. Sharing, transfer and public disclosure of personal information

2.1 Sharing of personal information

Except for the circumstances stipulated in these Guidelines and "Xmodhub Game Modifier License and Service Agreement", we will not actively share your personal information with third parties without your consent. If there are other situations where your personal information is shared or you need us to share your personal information with a third party for use beyond the original authorized purpose, we will obtain your express consent for the above behavior directly or indirectly through the third party.

1) Protection of minors

In order to better protect the physical and mental health of minors and encourage minors to use the Internet healthily, we will try to contact their guardians after suspected minors consume, and inform their guardians of relevant consumption records and other information for reminder, confirmation and processing.

2) Third-party services

In order to ensure the safe and stable operation of Xmodhub game modifier and realize specific functions, some services in Xmodhub game modifier are provided by our affiliates or other third parties. We will carefully select third parties and third-party services, urge relevant third parties to collect and use your personal information in accordance with these Guidelines or other agreements with you, and adopt appropriate security technology and management measures to ensure the security of your personal information. For details on third-party information sharing of Xmodhub game modifiers, please see the "Third-Party Information Sharing List".

3) Advertisement

Xmodhub game modifier will provide you with advertising push services. In order to serve ads, evaluate and optimize ad delivery effects, we need to share some of your de-identified data with third-party partners such as advertisers and their agents, and require them to strictly abide by our measures and requirements on data privacy protection, including but not limited to processing in accordance with data protection agreements, commitment letters and relevant data processing policies to avoid identifying personal identities and ensure privacy security. For details on how products that provide advertising push share data with third parties such as advertisers, please refer to the advertising push section of the "Third Party Information Sharing List" of the product.

2.2 Transfer of personal information

We will not transfer your personal information to any company, organization or individual, except in the following circumstances:

(1) After obtaining your explicit consent;

(2) When mergers, acquisitions, bankruptcy liquidations are involved, if personal information transfer is involved, we will require the new holder to continue to be bound by these Guidelines, otherwise we will require them to obtain your consent again.

2.3 Public disclosure of personal information

We will not publicly disclose your personal information unless we obtain your separate consent or as otherwise required by laws and regulations.

2.4 Circumstances of exemption according to law

According to laws, regulations and national standards, your consent is not required for the sharing, transfer, and public disclosure of your personal information in the following circumstances:

(1) Directly related to national security and national defense security;

(2) Directly related to public security, public health, and major public interests;

(3) Directly related to criminal investigation, prosecution, trial and judgment execution;

(4) To protect your or other individuals’ life, property and other major legitimate rights and interests but it is difficult to obtain your consent;

(5) Personal information that you disclose to the public on your own;

(6) Collect personal information from legally publicly disclosed information.

3. Storage of personal information

3.1 Method and period of information storage

We store your information in secure ways, including local storage, databases, and server logs. Generally, we will only store your personal information for the time necessary to achieve the purpose of the service or under the conditions specified by laws and regulations. After the expiration of the aforementioned period, we will delete or anonymize your personal information. We mainly refer to the following standards when determining the storage period of personal information, whichever is longer:

1) Complete the business functions you agreed to use;

2) Ensure the safety and quality of the services we provide you;

3) A longer retention period that you agree to;

4) Whether there are other provisions on the retention period.

3.2 Region where information is stored

3.3 Notice when products or services cease operation

When our products or services cease operations, we will notify you 30 days in advance through announcements, push notifications, etc. in accordance with relevant laws and regulations, and delete or anonymize your personal information.

4.Cookies

4.1 We may obtain and use your information through COOKIES or similar technologies, and store such information as log information. By using COOKIES or similar technologies, we provide you with a simple, easy and personalized network experience. (A COOKIES is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive.)

4.2 We use our own COOKIES or similar technologies for the following purposes (specifically subject to specific services and functions):

(1) Remember your identity. COOKIES or similar technologies help us identify you as our registered user, or save your preferences or other information you have provided to us;

(2) Analyze your use of our services. We can use COOKIES or similar technologies to understand what activities you use our services for, or which services are the most popular;

(3) Advertising optimization. COOKIES or similar technologies help us provide you with advertisements that may be more interesting to you based on your information rather than general advertising.

4.3 While we use COOKIES or similar technologies for the above purposes, we may provide aggregate non-personally identifiable information collected through COOKIES or similar technologies to advertisers and other partners for the purpose of analyzing how you and other users use our services and for advertising services.

4.4 Our services may have COOKIES or similar technologies placed by advertisers and other partners. These COOKIES or similar technologies may collect non-personally identifiable information related to you to analyze how users use such services, send you advertisements that may be of interest to you, or to evaluate the effectiveness of advertising services. The collection and use of such information by these third-party COOKIES or similar technologies is not subject to this policy, but is subject to their own information protection statements. We are not responsible for third-party COOKIES or similar technologies. We recommend that you read their policies. You can manage these cookies through your browser settings or through the opt-out mechanisms provided by third parties.

5. Information security

5.1 Security protection measures

The technical means we use include but are not limited to firewalls, encryption (such as SSL), de-identification or anonymization, access control measures, etc. In addition, we will continue to enhance the security capabilities of the software installed on your device. For example, we will complete some information encryption work locally on your device to consolidate secure transmission; we will understand the application information and running process information installed on your device to prevent viruses, Trojans and other malicious programs.

We have established special management systems, processes and organizations to ensure the security of personal information. For example, we strictly limit the scope of personnel who can access information, require them to abide by confidentiality obligations and conduct audits. Personnel who violate these obligations will be punished in accordance with regulations. We will also review the management system, processes and organization to prevent unauthorized access, use or disclosure of user information.

We recommend that you pay full attention to the protection of personal information when using products and services. We will also provide a variety of security features to help you protect the security of your personal information.

5.2 Security incident handling measures

If a security incident such as personal information leakage occurs, we will activate an emergency plan to prevent the security incident from expanding. After a security incident occurs, we will inform you of the basic situation of the security incident, the handling measures and remedial measures we are about to take or have taken, and our response suggestions to you in the form of announcements, push notifications, or emails. If it is difficult to notify each case one by one, we will issue warnings through announcements and other means.

6. Your rights

6.1 You have the right to query, correct, supplement, delete your personal information, and export a copy of your personal information. You can view your account information, consumption records, etc. through the "Personal Center".

6.2 Change of usage authorization

You can change the scope of authorization for us to collect and use your personal information by deleting information, turning off or turning on specific functions of the Xmodhub game modifier, turning off or turning on the device permissions obtained by specific functions (specific permissions vary depending on the device model and system version used by the user).

After revoking the authorization, you may not be able to use the functions corresponding to the authorization, but the use of other functions will not be affected. Your withdrawal of authorization will not affect the effectiveness of personal information processing activities that have been carried out based on your authorization before the withdrawal.

The collection and use of some personal information corresponds to the basic functions of our services. If you wish to withdraw the authorization for the collection and use of relevant personal information, we may be unable to provide services to you. In this case, if you still wish to withdraw the relevant authorization, you can achieve this by applying for account cancellation.

6.3 Account cancellation

You can apply for account cancellation through the channels notified separately in the Xmodhub game modifier. When you apply for account cancellation, we will verify your identity, account security status, and cancellation conditions. Please read the instructions in the product cancellation process carefully. After completing the account cancellation, unless otherwise provided by laws, regulations or this agreement, your personal information under the account will be deleted or anonymized, and the related services that have been associated with the account will no longer be associated. Once the account is canceled, it cannot be restored, so please operate with caution.

7. Changes

We may revise these guidelines from time to time. When the personal information collection and use rules and other laws and regulations described in this Guideline change, we will notify you of the changed Guidelines in an appropriate manner when the version is updated. For major changes, we will prominently notify you through pop-ups, emails or announcements. Please read the updated privacy protection guidelines or content of the guidelines carefully. Your continued use of us indicates that you agree to our collection, processing or use of your personal information in accordance with the updated privacy protection guidelines.

8. Protection of minors

We attach great importance to the protection of minors’ personal information and continue to explore better ways to protect minors’ personal information.

If you are a minor, please read these guidelines accompanied by your parents or other guardians, and use our services with the consent of your guardians.

If you are the legal guardian of a minor, please pay attention to whether the minor under your guardianship uses our services or provides his or her personal information after obtaining your authorization and consent. If you have questions about the personal information of a minor under your custody, please contact us through the contact information in Section 9.

9. Contact us

We have set up a dedicated personal information protection team and person in charge of personal information protection. If you have any questions, complaints or suggestions about this privacy policy or personal information protection-related matters, you can contact us in the following ways: For business cooperation, please contact Discord: https://discord.gg/KMAxzUSwtp Email: dc@xmodhub.com

Appendix: Third-party information sharing list

In order to ensure the stable operation, crash monitoring and performance optimization of the Xmodhub game modifier service, we have integrated the following third-party SDKs. We strictly screen third-party SDKs and require them to comply with laws and regulations related to user privacy protection.

| SDK name | Operating entity | Types of information collected | Purpose of use | | --- | --- | --- | --- | | Sentry (Application Monitoring SDK) | Global: Functional Software, Inc. dba Sentry (USA) European representative: Sentry Software Netherlands B.V. (Netherlands) | Tracking identifiers (randomly generated device ID/installation ID, reset after the app is uninstalled); device and system information (device type, operating system version, screen resolution, CPU architecture, remaining memory/disk space, power, etc.); network and location information (IP address, used to infer approximate geographical location, precise location is not collected); network connection type; application running data (error stack, crash report, performance data, user behavior sequence); developer custom data (such as user ID, user name, etc. that you actively submit, but we do not enable the upload of such custom data by default) | Monitor and report crashes, errors and performance bottlenecks when applications are running to help developers locate and fix problems; count application quality indicators such as error-free user rates, monthly active users, and performance scores to improve product experience; assist in troubleshooting problems and accelerate technical support and resolution |

We promise not to illegally provide your personal information to third parties, and the above SDK will only run during your use of this software and will not collect your information in the background.